If you have any questions or issues then please have a look through our FAQ’s below for quick answers to common questions. If our FAQ’s do not help, you can fill out our support form and we will get back to you directly.
Frequently asked questions
Please see our list of most common questions below.
Anyone with a WordPress website can use DEVotion PRO. It doesn’t require any in-depth knowledge of WordPress and is extremely easy to use. If you build WordPress websites and you are looking for something that will save you some time, DEVotion PRO is for you!
DEVotion PRO requires PHP 7.0 and above.
Yes, when you subscribe to any of our payment plans, you won’t get charged anything for 14 days. If you find that the plugin does not meet your expectations or if you have any concerns then you can cancel your subscription at any time within the 14 days period and you won’t be charged.
Unfortunatly not. We only start planting trees on paid subscriptions and paid subscription renewals, so we will only plant the trees when your subscription payments start after 14 days.
For every subscription (and subscription renewal), we use a portion of the money to buy more trees with Ecologi. Each pricing plan tells you how many trees will be planted. You can see the impact we are making together on our Ecologi page. You will be able to see how many we have planted, where they are and what stage of growth.
With monthly subscriptions, we total up all the subscriptions plans for the month and purchase trees to the nearest 25. The minimum we can purchase is 25 trees.
Yes. Your DEVotion PRO license will automatically renew, either at the end of your yearly plan or each month if you opted for monthly payments. This ensures that you don’t lose access to support and updates. You can cancel your license subscription at any time.
Yes, all of our payments are through Lemon Squeezy, who are fully registered for tax in every country required so there are no tax problems from wherever you are purchasing from.
Yes, you can use any of our license plans to set up DEVotion PRO on your clients websites. Each plan has a set number of activations so you can spread those accross whatever sites you choose.
Yes! If you have a site where you do not want admins to have access to the DEVotion PRO tools, you can easily disable the DEVotion PRO menu by adding the following to your wp-config.php file:
You can turn it back on at any time by removing the above, or changing it to:
Yes, we offer standard email support to our DEVotion PRO subscribers (within 48 hours) and priority email support to our DEVotion PRO Ultimate subscribers (within 24 hours). Support is offered Monday-Friday during normal working hours. All support requests are sent via our support form.
We were hoping you would ask that!
There is no denying that other plugins do offer some of the functionality that DEVotion PRO offers for free. However, none of them offer ALL of what DEVotion PRO offers. To get the same kind of functionality you would have to install well over 12+ seperate plugins which then increases your overall plugin bloat and increased chances of security issues. DEVotion PRO will be constantly evolving to offer more and more which will mean that it will keep being able to do more of what other do but in one plugin.
Yes, if you have a Business or eCommerce plan on WordPress.com, you can install DEVotion PRO on your websites. If you have opted for a Personal or Premium plan, you cannot add DEVotion PRO or other plugins to your websites.
Yes, as part of the plugin development we ensured it was built with compatability in mind. We have designed the plugin to be as efficient and unobtrusive as possible. We obviously can’t test against every plugin that is out there but we have tested with as many of the main plugins (such as WooCommerce, ACF, WP Rocket, Wordfence, Elementor, WP bakery etc) and have found no indications of any comatability errors. However, if you do find any issues you can report them to us on our support page, and we will get them fixed straight away.
Yes DEVotion PRO is GDPR compliant. It doesn’t store, or access any personal data. No cookies are added by DEVotion PRO.
Please use our support form below to send us any questions, issues or feature requests. Please note that you will also need to enter your license key as support requests are only accepted from DEVotion PRO license subscribers. If you have a general question you can use our contact form.